
Business Leader Awards 2026
Newcomer Business Leader of the Year
Broadley Speaking

Revenue growth is at the top of almost every board agenda right now. Markets are competitive. Buying cycles are longer. Decision-makers are harder to reach. And yet, the pressure to deliver a predictable, healthy pipeline has never been higher.
When faced with this challenge, many leadership teams default to the same question: "Should we hire internally to build pipeline, or should we outsource lead generation?"
On the surface, hiring internally can feel like the safer, more controlled option. In practice, for many B2B organisations, outsourcing lead generation to a specialist agency is proving to be lower risk, faster to impact, and more commercially sensible. This article explores why.
Hiring in-house often feels like the logical long-term decision. You gain:
For businesses with mature sales engines, proven demand, and strong enablement, this can work well. But lead generation is rarely a clean, linear process – especially in complex B2B environments. Trust me – with nearly 13 years in B2B sales, it's hard work finding those people who are fantastic prospectors. It's a different ball game to front-end sales.
Lead generation success doesn't come from effort alone. It comes from experience, judgement, data quality, messaging, timing, and consistency working together. This is where many internal hires struggle – not because they're poor performers, but because the conditions for success don't yet exist.
| Cost area | Typical impact |
|---|---|
| Salary | £35k–£55k+ depending on seniority |
| Employer costs | NI, pension, benefits |
| Recruitment fees | 15–25% of salary |
| Onboarding time | 3–6 months to productivity |
| Training & enablement | Messaging, ICPs, tools, market understanding |
| Management time | Coaching, oversight, performance management |
| Tools & data | CRM, LinkedIn, data providers |
The real cost often becomes apparent long before results do.
Even strong hires need time:
In many cases, businesses are 6–9 months in before they can clearly assess whether the hire is working. Meanwhile: pipeline pressure continues, revenue targets remain unchanged, and board scrutiny increases. At that point, hiring becomes a high-cost, high-uncertainty decision.
Outsourcing lead generation works on a fundamentally different basis. Rather than hiring potential, you gain immediate access to proven capability. A specialist agency brings:
The result is speed, consistency, and reduced execution risk. Outsourcing doesn't reduce control – it reduces exposure.
Hiring is binary. It either works – or it doesn't. When it fails, businesses absorb the cost, lost time, and lost momentum. Outsourcing allows you to make progress without committing long-term headcount before the foundations are in place.
Lead generation is a skill built through repetition and judgement. Agencies operate in this space every day, across multiple sectors, which accelerates learning and improves outcomes.
Outsourcing converts fixed costs into controlled investment. Leadership teams gain visibility, structure, and accountability – all critical in uncertain markets.
Agencies are not emotionally attached to internal assumptions. They test, challenge, and refine messaging based on live market feedback – not theory.
Outsourcing allows businesses to scale, pause, or redirect activity without redundancy risk or internal disruption.
This is where the conversation often changes. Many of the businesses we work with do eventually hire internal BDRs – but only after pipeline momentum has been established. Rather than asking a new hire to build everything from scratch, we first:
When an internal BDR joins at this stage, they inherit:
They are not cold-starting. They are progressing.

| Hiring too early | Hiring after pipeline exists |
|---|---|
| No traction | Immediate momentum |
| Unclear messaging | Proven narratives |
| Cold outreach only | Warm and warm-up accounts |
| Long confidence ramp | Faster credibility |
| Difficult performance assessment | Clear expectations |
| Higher churn risk | Higher retention |
In short, you hire better when you already know what "good" looks like.
For many organisations, the most effective structure looks like this:
Outsourcing becomes the foundation – not the dependency.
If growth is the priority, the question isn't "outsource or hire?" – it's "when". Outsourcing lead generation first allows businesses to build pipeline, validate positioning, and reduce execution risk before committing to long-term headcount. It protects cash flow, accelerates momentum, and significantly improves the chances that future internal hires succeed.
Hiring internally isn't wrong. But in markets defined by uncertainty, long buying cycles, and complex decision-making, it's often not the safest first move. Outsourcing B2B lead generation gives leadership teams a way to:
Not instead of internal capability – but before locking it in.
With 3 decades of experience in B2B Sales & Marketing, Broadley Speaking partners with clients to create tailored lead generation and pipeline strategies. If you're weighing up whether to hire or outsource, we'd love to talk and show you what we do.
Get in touchWe are an award winning B2B lead generation and sales growth agency

Business Leader Awards 2026
Broadley Speaking

Small Business Awards 2026
Broadley Speaking