Telemarketing and Sales - Broadley Speaking - Telemarketing company
Starting the conversation

TELEMARKETING & TELESALES

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Broadley Speaking was established to change the face of telemarketing, telesales and lead generation. We introduced the concept of “intelligent sales”. For over 20 years we have helped more than 400 clients meet their lead generation goals.

Now Broadley Speaking combines its decades of high level sales experience with the latest sales and marketing technology to deliver leading edge telemarketing and telesales. Our lead generation and appointment setting services are used by our customers to drive new revenue across almost every B2B vertical market .

Our clients have termed our telemarketing and telesales  approach “best in class” new business development. It takes telemarketing and telesales to a new level. It’s a far cry from the usual “spray and pray” call centre approach.

At Broadley Speaking we deliver our own industry leading brand of telemarketing and telesales, working for over 30 prestigious clients, including some of the largest global brands in the business world such as Flex, Fortune Magazine, Eurocell, BP Castrol, World Fuel Services and Compass Group, across the UK and Ireland, Europe and the rest of the world.

Our work with the Compass Group started 7 years ago with one division of the UK & Ireland Group.

We are now not only the preferred supplier for the whole of the Compass UK & Ireland but our approach has been adopted across Europe, APAC and MEA.

We provide multilingual inside sales, telemarketing, telesales, lead generation, appointment setting and new business development for many of our clients across the globe. Our objective is always to identify, nurture and deliver new business opportunities. To do this we can also take a blended approach using all the communication tools at our disposal to deliver tailored sales messages to the buyers and influencers we have identified. Each campaign is driven by a bespoke strategy and a suite of tactics in order to optimise results.

How many calls do you make?

The number of calls we make is largely dictated by the type and quality of sales opportunity you are looking for. If you are looking to uncover high value sales leads and influence senior decision-makers then we will be utilising a range of lead generation methods and skills of which calling is just one. Each call we make will be designed to work at multiple levels: fact finding; reinforcing your brand messages; uncovering needs and pain points; building rapport. So, preparing for each call is essential – you only get one opportunity to make a first impression.

At Broadley Speaking a call with a decision maker often lasts for 12-15 minutes. Typically, we will make an average of 8 calls per hour and engage with one decision maker per hour.

How expensive is it?

When outsourcing a Telemarketing company, you should make sure  you get a good ROI. Everything we do is designed to deliver great value and a clear ROI.  Of course, there is a certain level of investment and time required to deliver high value sustainable sales results. An entry level project with Broadley Speaking is going to be priced at circa £15,000. This will typically last three months and deliver market intelligence, customer insight, a pipeline of mid to long -term opportunities and immediate sales leads and appointments the market value of which will far outstrip your initial investment.

How many leads will I get?

How many leads you get depends on a number of factors including the size of your prospect universe (how many people/organisations are out there who have the need and means to buy your particular product or service at any one time?) and the typical length of the sales cycle for your product or service.

How many leads you get also depends upon how you define a good lead. For us a good lead is one which is fully qualified according to BANT (budget, authority, need, time). If a lead does not meet these criteria we continue to nurture it until it does. At the beginning of our engagement we will spend time with you to consider how many leads you need to make the project worthwhile and how many leads it is realistic to expect the project to deliver. These two figures need to be comparable for the project to move ahead.

My business is too specialist?

This is a concern we often hear, usually from organisations that have gone on to become our clients and benefit hugely from our service.  In 20 years as a telemarketing company we have not come across a business we cannot help however technical or specialist their product or service. You will be surprised at how many specialist sectors and niches we have worked in. Even so, of course we can’t claim to be experts in your business specialism. But the reason you’re reading this is probably because you need help finding new business and this we are experts at. We have the right level and combination of knowledge attitude and skills to identify potential prospects, initiate conversations and identify needs. Give us a call and we’ll put you in touch with some of the clients who  once considered themselves too specialist to outsource a telemarketing company and have gone on to have benefit from our service.

If you a looking for a telemarketing company or just want to understand how our very particular approach to telemarketing and telesales could make an impact on your business call Brooke Pinkney on +44 (0)1822 618 537